A charge may be made to cover any extra costs involved for delivery to a different address. (b) Unless otherwise specified the price quoted is for delivery of the work to the customer' s address as set out in the order. (a) Delivery of work shall be accepted when tendered and thereupon or, if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due. The percentage of failures to successes in meeting service levels are contained within reasonable limits and if your goods do not arrive on time this is a regrettable but not usual event for which we will not be held liable. Their performance is carefully monitored and if we find they are falling short of their advertised claims and the situation cannot be remedied we will cease to use their services. We entrust delivery of your goods to third party carriers, whose services we select on the basis of value for money. Delivery and payment - SLK Print & Design will make the premium surcharge, but will not be bound by any guarantee.